Warren Connection Frequently Asked Questions

Residents should consider getting this high speed internet service for several reasons: 1. The 100 foot of free installation is for a limited time. Afterwards, the installation could cost thousands of dollars to complete. 2. Broadband improves a home’s resale value 3. High-speed internet service can be used to help with poor cell phone reception inside your home 4. Broadband can be used to save time or money in making purchases 5. Broadband can be used for a home businesses or for working remotely. 6. All levels of education are using the internet for research and assignments.

View address eligibility at https://joink.servicezones.net/WarrenCounty or by email at sales@joink.com or by phone at 812-231-7084

Warren County and LEDO are actively participating on additional plans and funding. Expansion off this project is anticipated in 2024 -2028.

Keep updated on these opportunities by signing up for our broadband newsletter: CLICK HERE

Yes, interested parties must contact Joink and complete their customer process to receive the service. Contact Joink at https://joink.servicezones.net/WarrenCounty

No, you are not required to have the installation to your house completed. However, there is a limited time to receive the free 100’ installation from Joink.

Contact Joink at https://joink.servicezones.net/WarrenCounty or by email at sales@joink.com or by phone at 812-231-7084

Monthly service costs are:

• $69.00/month for 300/300 MBPS (download/upload speeds)
• $99.00/month for 500/500 MBPS (download/upload speeds)
• $129.00/month for 1000/1000 MBPS (download/upload speeds)

Installation costs will vary for each location. Joink will construct up to 100’ at their expense. For locations beyond this distance there are several options to help complete the build.

Interested parties should contact Joink for a more exact cost of installation and monthly service for your particular needs. Contact Joink at https://joink.servicezones.net/WarrenCounty or by email at sales@joink.com or by phone at 812-231-7084

There are several potential state, federal, and local opportunities for funding assistance. These will be directly sent to applicable addresses via mail.

Keep updated on these opportunities by signing up for our broadband newsletter: CLICK HERE

A certain number of feet beyond the roadway is considered right-of-way that allows government or utility providers to utilize. Joink will work with local government agencies to secure necessary information about the right-of-way and gain the necessary permits. If you believe work is being performed outside of the right-of-way, please contact the Warren County Zoning office.

During the RFP process, service providers were asked to provide routes that connected as many unserved, or underserved, areas of the county as possible. This route connects a number of the county’s population centers and provides a trunk line to build to other areas of the county.

Joink was chosen after a seven-month process of soliciting bids from internet service providers. Joink’s proposal and subsequent negotiations helped determine their proposal to be the best choice for this project.

If you have issues with your internet service or installation, you should contact Joink service center at help@joink.com

If you believe there are issues with the project’s construction or overall service, feel free to contact your County Commissioner or the Local Economic Development Org at LEDO@warrenadvantage.com